ISC Fire Alarm

The No Problem, Open Source, Honest Fire Alarm Company
Serving southern california for 25 years

Design and Permitting

24/7 Emergency Service

System Installation

UL Listed 24/7 Monitoring

Have you ever hired a fire alarm company that caused more problems than they solved?

As a commercial building manager or engineer, or a commercial contractor, you probably have lots of experience with fire alarm contractors. And, based on what we’ve heard from our clients, many of those experiences have not been good. From no call backs to surly office people and technicians, to service that “can’t” be scheduled for a week, to failed final inspections, etc., etc., most fire alarm companies seem to care much about taking care of their customers’ issues – or their peace of mind! 

           At ISC, we solve problems –          We don’t cause them!

And our clients seem to think so too…

In 1995, we started out with the specific intention of doing something unheard of in the world of fire alarm – putting customer service first. Which is what we have been doing ever since. We have screwed up and made mistakes, but for 25 years we have taken god care of our valued clients. Which is partly why we have so many five, ten, fifteen, and even twenty year client relationships. You call, we respond – No Problem.

Customer service is not all we are good at. Our team has years of experience together and over that time we have serviced at least a hundred different buildings, performed several hundred tests and inspections, monitored hundreds of buildings, completed at least five hundred permitted fire alarm installations, and fixed thousands of fire alarm problems. And in the vast majority of cases, we walked away with a happy customer, who called us back again or gave us their next installation job.

 Finally!

My fire alarm stopped making all that $)*!& noise and my tenants aren’t blowing up my phone anymore!

I made one call and ISC was out here right away!

– ISC Client        

What does Open Source mean?

Most fire alarm companies rely on one business model – install proprietary systems as a loss leader and make up the loss by charging exorbitant rates for service, testing, and system alterations, locking in that business because of secret passwords, programming techniques, and threats that the system will not be properly maintained. 

ISC is different. We install non-proprietary systems that any competent fire alarm technician can work on. We provide all passwords to building management, so they can find another provider if we screw up.

We want our customers to like us and use us because we do a good job – not because they are forced to use us because of a secret password or contract language.

If you are stuck with a proprietary system and a locked in, proprietary, contractor, we can help. 95 percent of repairs, troubleshooting, and alterations to a fire system can be done by any competent and experienced fire alarm contractor.

Call us and see what we can do for you!

 

Here is what we offer to new clients:

We have done this a long time and are good at it, so we are confident that we will be the best fire company you have ever worked with. But we realize it’s hard to commit to a new provider you don’t know.

So here is what we offer to new clients: 

1. Low price guarantee on all new system installations.

 If you can find a lower price from a reputable, experienced, certified contractor, we will match it.

 2. Five and ten year warranties on system installations

 Most manufacturers and installers in our business offer one year warranties. Depending on the job and/or the equipment, we offer five or ten year warranties. And we have been in business for 25 years under the same management, so we will probably be around to honor them.

 3. Six month warranties and 30 day cancellations on all service contracts

Our new service contracts include a six month money back warranty. If you decide we are not living up to our promises, let us know and we will return your money. After six months, if you decide to make a change, you can cancel any contract on 30 days notice.

 4. 100% satisfaction guarantee on all other sevices

If you are not happy with our service or repairs, let us know and we will return your money. We ask that you be fair minded and professional about it, but it’s your call.

5. Free Service

A free service call (up to four hours) on any new system for any reason. Have a problem? Call us out and we will take a look and give our recommendations – no charge. If there is a simple repair, we will fix it – still at no charge!

You will not find anyone else offering these incentives. Give us a try and see what we can do.

 

 Finally!

My fire alarm stopped making all that $)*!& noise and my tenants aren’t blowing up my phone anymore!

I made one call and ISC was out here right away!

– ISC Client        

 Finally!

My fire alarm stopped making all that $)*!& noise and my tenants aren’t blowing up my phone anymore!

I made one call and ISC was out here right away!

– ISC Client        

Here is what we offer to new clients:

We have done this a long time and are good at it, so we are confident that we will be the best fire company you have ever worked with. But we realize it’s hard to commit to a new provider you don’t know.

So here is what we offer to new clients: 

1. Low price guarantee on all new system installations.

 If you can find a lower price from a reputable, experienced, certified contractor, we will match it.

 2. Five and ten year warranties on system installations

 Most manufacturers and installers in our business offer one year warranties. Depending on the job and/or the equipment, we offer five or ten year warranties. And we have been in business for 25 years under the same management, so we will probably be around to honor them.

 3. Six month warranties and 30 day cancellations on all service contracts

Our new service contracts include a six month money back warranty. If you decide we are not living up to our promises, let us know and we will return your money. After six months, if you decide to make a change, you can cancel any contract on 30 days notice.

 4. 100% satisfaction guarantee on all other sevices

If you are not happy with our service or repairs, let us know and we will return your money. We ask that you be fair minded and professional about it, but it’s your call.

5. Free Service

A free service call (up to four hours) on any new system for any reason. Have a problem? Call us out and we will take a look and give our recommendations – no charge. If there is a simple repair, we will fix it – still at no charge!

You will not find anyone else offering these incentives. Give us a try and see what we can do.

 

Here is what we offer to new clients:

We have done this a long time and are good at it, so we are confident that we will be the best fire company you have ever worked with. But we realize it’s hard to commit to a new provider you don’t know.

So here is what we offer to new clients: 

1. Low price guarantee on all new system installations.

 If you can find a lower price from a reputable, experienced, certified contractor, we will match it.

 2. Five and ten year warranties on system installations

 Most manufacturers and installers in our business offer one year warranties. Depending on the job and/or the equipment, we offer five or ten year warranties. And we have been in business for 25 years under the same management, so we will probably be around to honor them.

 3. Six month warranties and 30 day cancellations on all service contracts

Our new service contracts include a six month money back warranty. If you decide we are not living up to our promises, let us know and we will return your money. After six months, if you decide to make a change, you can cancel any contract on 30 days notice.

 4. 100% satisfaction guarantee on all other sevices

If you are not happy with our service or repairs, let us know and we will return your money. We ask that you be fair minded and professional about it, but it’s your call.

5. Free Service

A free service call (up to four hours) on any new system for any reason. Have a problem? Call us out and we will take a look and give our recommendations – no charge. If there is a simple repair, we will fix it – still at no charge!

You will not find anyone else offering these incentives. Give us a try and see what we can do.

 

 Finally!

My fire alarm stopped making all that $)*!& noise and my tenants aren’t blowing up my phone anymore!

I made one call and ISC was out here right away!

– ISC Client        

Here is what we offer to new clients:

We have done this a long time and are good at it, so we are confident that we will be the best fire company you have ever worked with. But we realize it’s hard to commit to a new provider you don’t know.

So here is what we offer to new clients: 

1. Low price guarantee on all new system installations.

 If you can find a lower price from a reputable, experienced, certified contractor, we will match it.

 2. Five and ten year warranties on system installations

 Most manufacturers and installers in our business offer one year warranties. Depending on the job and/or the equipment, we offer five or ten year warranties. And we have been in business for 25 years under the same management, so we will probably be around to honor them.

 3. Six month warranties and 30 day cancellations on all service contracts

Our new service contracts include a six month money back warranty. If you decide we are not living up to our promises, let us know and we will return your money. After six months, if you decide to make a change, you can cancel any contract on 30 days notice.

 4. 100% satisfaction guarantee on all other sevices

If you are not happy with our service or repairs, let us know and we will return your money. We ask that you be fair minded and professional about it, but it’s your call.

5. Free Service

A free service call (up to four hours) on any new system for any reason. Have a problem? Call us out and we will take a look and give our recommendations – no charge. If there is a simple repair, we will fix it – still at no charge!

You will not find anyone else offering these incentives. Give us a try and see what we can do.

 

 Finally!

My fire alarm stopped making all that $)*!& noise and my tenants aren’t blowing up my phone anymore!

I made one call and ISC was out here right away!

– ISC Client